Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund.

To complete your refund we require a receipt or proof of purchase.

If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us using the contact form in the top menu.